Privacy Policy

This Privacy Policy governs the manner in which bbj88 ("we", "us", or "our") collects, uses, maintains, and discloses information gathered from users of the bbj88 platform, accessible at https://bbj88.lat ("the Platform"). By accessing or using the Platform, you agree to the practices described in this document. We encourage you to read it carefully before registering an account or placing any wager.

bbj88 is designed to serve the Bangladeshi online gaming community, offering cricket betting on BPL, IPL, T20 World Cup, and international fixtures, alongside live casino games, slots, crash games, and fishing games. Protecting the personal data of every player — from Dhaka to Chittagong, Sylhet to Rajshahi — is a responsibility we take seriously. This policy explains what information we collect, the purposes for which it is used, and the steps we take to keep it secure at all times.

📋Information We Collect

We collect information from users in several ways: directly when you register or interact with our services, and automatically through cookies and technical logs. The categories of information we may collect include:

• Personal identification information: full name, date of birth, nationality, and government-issued identification documents required for identity verification (KYC).
• Contact details: email address, mobile phone number, and residential address including division, district, and postal code within Bangladesh.
• Financial data: transaction histories, deposit and withdrawal amounts, preferred payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and account balance records.
• Technical and usage data: IP address, device type, operating system, browser type and version, pages visited, time spent on the Platform, betting patterns, game preferences, and clickstream data.
• Communications data: messages sent to our customer support team, including complaints, queries, and feedback submitted via the support email or live chat.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless explicitly required by applicable law or regulatory obligation.

⚙️How We Use Your Information

bbj88 collects and uses personal information for legitimate operational and legal purposes only. We process your data strictly in accordance with our stated purposes, which include:

• Account creation and management: verifying your identity, maintaining your player account, and ensuring the accuracy of your profile information throughout your relationship with bbj88.
• Transaction processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment channels, and maintaining accurate financial records as required.
• Platform improvement: analysing usage patterns, game preferences, and navigation behaviour to improve the overall experience on our cricket betting and casino platform.
• Responsible gaming compliance: monitoring gameplay data to identify indicators of problem gambling and proactively reaching out where our responsible gaming tools may be beneficial.
• Marketing and promotions: sending you relevant bonus offers, cricket betting promotions, BPL season special events, and platform updates — only where you have consented to receive such communications.
• Legal and regulatory obligations: complying with any applicable laws, regulations, or lawful requests from competent authorities, including anti-money laundering (AML) and fraud prevention requirements.

🔗Disclosure of Information to Third Parties

bbj88 does not sell, trade, or rent your personal information to any third parties for their independent marketing purposes. We may share limited information only in the following strictly defined circumstances:

• Service providers and technology partners who support the operation of our platform, including payment processors (bKash, Nagad, Rocket), SSL certificate providers, and cloud infrastructure services — all bound by strict data confidentiality agreements.
• Regulatory and law enforcement authorities when we are legally required to do so, such as in response to a court order, government investigation, or to comply with applicable anti-money laundering regulations.
• Fraud prevention and security partners who help us detect and prevent fraudulent activity, money laundering, and unauthorised account access — shared strictly on a need-to-know basis.
• Business successors in the event of a merger, acquisition, or asset transfer — in which case users will be notified of any ownership or policy changes affecting their data before they take effect.

In all cases of disclosure, bbj88 requires the receiving party to maintain data confidentiality standards no less rigorous than those maintained by bbj88 itself. We do not permit our partners to use your data for any purpose beyond what is explicitly authorised.

🍪Cookies and Tracking Technologies

bbj88 uses cookies and similar tracking technologies to enhance your browsing experience, remember your login preferences, and understand how the Platform is used. Cookies are small text files stored on your device. We use the following types: essential cookies (required for the Platform to function), analytics cookies (to understand usage patterns), and preference cookies (to remember your selected settings such as language preference).

You may control or disable cookies through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features of the Platform. We do not use cookies to collect personally identifiable information beyond what is necessary for the stated operational purposes described in this policy.

🔒Data Security

bbj88 implements industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL (Secure Socket Layer) encryption on all data transmissions between your device and our servers, secure password hashing, two-factor authentication options for account access, and regular security audits of our systems and infrastructure.

While we take every reasonable precaution to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use a strong, unique password for your bbj88 account, to enable two-factor authentication where available, and to contact [email protected] immediately if you suspect any unauthorised activity on your account.

🗄️Data Retention

bbj88 retains personal data for as long as your account remains active or as needed to provide services to you. We also retain data for a period following account closure to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are retained in accordance with standard accounting and regulatory requirements applicable in Bangladesh.

When personal data is no longer required for any stated purpose and all mandatory retention periods have expired, bbj88 will securely delete or anonymise the data so that it can no longer be associated with any identifiable individual. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

✅Your Rights Regarding Personal Data

As a user of bbj88, you hold meaningful rights over the personal data we hold about you. You may exercise any of the following rights at any time by contacting our support team at [email protected]:

• Right of access: you may request a copy of all personal data we hold about you, together with details of how and why it is being processed.
• Right of rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right of erasure: subject to applicable legal obligations and regulatory requirements, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: you may request that we limit the processing of your personal data in certain circumstances, for example where you contest its accuracy or have objected to processing.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We will respond to all verifiable requests within a reasonable timeframe. Please note that some requests may be limited where we are required to retain data for legal compliance, fraud prevention, or dispute resolution purposes.

💳Third-Party Payment Processors

To process deposits and withdrawals, bbj88 integrates with third-party payment processors including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. When you initiate a financial transaction, relevant payment data is transmitted securely to the applicable payment processor. Each processor operates under its own privacy policy and terms of service, which govern its handling of your financial data independently of bbj88.

bbj88 does not store full card numbers or mobile banking PINs on its own servers. Transaction authentication is handled end-to-end by the respective payment service provider in accordance with their own security standards. We strongly advise you to review the privacy policy of any payment provider you use in connection with the Platform.

🔞Children's Privacy and Age Restriction

bbj88 is strictly an adult platform. Our services are available exclusively to individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. If we become aware that personal information has been inadvertently collected from an individual under 21, we will take immediate steps to delete such data from our systems. If you believe that a minor has registered an account or provided personal data on the Platform, please contact us immediately at [email protected] so we can investigate and act accordingly.

📝Changes to This Privacy Policy

bbj88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operational requirements. Any material changes will be communicated to registered users via the email address associated with their account, or by posting a prominent notice on the Platform, at least 7 days before the changes take effect.

Your continued use of the Platform after any such changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any modification, you should discontinue use of the Platform and may request account closure by contacting [email protected]. We recommend checking this page periodically to stay informed of the current version.

📧Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which bbj88 handles your personal data, please do not hesitate to reach out to our dedicated privacy team. We are committed to responding to all enquiries in a timely and transparent manner.

Email: [email protected] — Our support team is available 7 days a week to assist you with any privacy-related queries. Response times may vary but we aim to acknowledge all requests within 48 hours and resolve them fully within 14 business days.

🛡️Our Privacy Commitments at a Glance